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Snowy Mountain

Return Policy

Thank you for shopping with us! We hope you're happy with your purchase.

However, if you're not fully satisfied, we offer a simple return process.

We accept returns within 28 days of receiving your order.

If for any reason you're not completely satisfied with your purchase, you can return it for a full refund or exchange.

Eligibility for Return

  • Items must be returned within 28 days of the delivery date.

  • Items must be unused, unworn, and in original condition (including packaging, tags, etc.).

How to Return an Item

  1. Contact our customer service team at Damelaroya@gmail.com to initiate your return.

  2. Provide your order number and details about the item you'd like to return.

  3. Once approved, you will receive return instructions.

  4. Pack the item securely and include your proof of purchase.

  5. Ship the item back to us using the provided return label (or your preferred carrier)

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